Hilton Coronavirus Cancellation Policy

Hilton Coronavirus Cancellation Policy

A lot of airlines and hotel groups have implemented various cancellation, refund and rebooking policies due to the current Coronavirus outbreak. Hilton is no exception and has recently released a statement that details the Hilton Coronavirus cancellation policy.

What is the Hilton Coronavirus Cancellation Policy?

At the time of writing, Hilton has modification and cancellation waivers for guests travelling to, through or from locations listed below for stays through to 31st March 2020

China, Italy, South Korea & Saudi Arabia

You can access Hilton’s coronavirus statement here. Be sure to check the link as this article is likely to go out of date quickly with the rapidly developing situation.

Here is their statement in full as of today (6th March):

The health and wellbeing of our guests, team members and all who visit our properties is Hilton’s highest priority. 

We are actively monitoring novel coronavirus (COVID-19) updates from the World Health Organization and the U.S. Centers for Disease Control & Prevention, and will continue to respond based on the best advice of governments, public health authorities, and medical professionals. 

To assist guests whose travel may be impacted by the novel coronavirus, Hilton has modification and cancellation waivers in place for the following regions: 

  • For guests traveling to, through or from China with stays from January 23rd- March 31st.
  • For guests traveling to, through or from Italy with stays from February 24th- March 31st.
  • For guests traveling to, through or from South Korea with stays from February 24th- March 31st.
  • For guests traveling to, through or from Saudi Arabia with stays from February 27th- March 31st.

We encourage guests with questions regarding upcoming reservations to contact 1-800-HILTONS for assistance.

Keep an eye on the Hilton Coronavirus cancellation policy on their website if you have upcoming non-cancellation rate reservations with Hilton that you want to cancel. The coronavirus situation changes regularly and the waiver could be extended and/or more countries added to the list.

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