The British Airways Book with Confidence Guarantee Is No More…

As of midnight, last night the British Airways Book with confidence is no more… Unfortunately no advance notice was given to the public but from now on any flight or BA Holidays bookings are NOT covered by the guarantee.

What was the British Airways Book with Confidence Guarantee?

The British Airways Book with Confidence Guarantee was brought in back in March 2020 in response to the COVID-19 pandemic. The guarantee was put into place to encourage new bookings by allowing passengers to change their travel plans for any reason & at no additional cost. This allowed passengers to cancel their flights up to an hour before departure for an e-voucher they could use for future bookings.

Am I still covered by the Book with Confidence Guarantee?

If you booked before midnight Tuesday (7th June) & your flights are before the 30th September 2022 you are still covered by the guarantee. This means…

• You can still cancel your booking up to one hour before departure
• If you have an Avios booking it can be cancelled for free (no £35 fee) but rather than getting a voucher, you will get all Avios/Vouchers/Cash back.
• You are still able to change the date/time of your ticket without any change fees. (you will still be required to pay any difference in fare)
• The voucher you receive if you cancel can be used as full or part-payment towards any BA flight for travel up to 30th September 2023

So… what now?

Normal pre-covid service resumes! That means non-refundable cash tickets become non-refundable again & Avios tickets revert to being cancellable up to 24 hours before departure for a fee of £35 per person. This is obviously still problematic whilst some countries still have COVID-related entry requirements. If you are booking/travelling to a country with COVID-related restrictions make sure you have good travel insurance!

You can view BA’s latest policies on their website here – https://www.britishairways.com/en-gb/information/incident/coronavirus/flexible-booking